Description of Innovation

Rural clinics provide over 80% of health care in Kenya. However, most clinics operate at 25% capacity or less, due to poor management of patient volume, and nearly 40% of patients are misdiagnosed, due in part to a lack of diagnostic equipment. Without reliable means to track the inventory or quality of medicine, clinics also face supply shortages and are at greater risk of selling counterfeit medicine.

MicroClinic Technologies’ ZiDi application enables clinics and hospitals across Africa to improve the efficiency of health services by improving monitoring and evaluation of patient care, medicines, and personnel. Offered as a prepaid service, ZiDi includes an electronic medical record system and real-time drug dispensing tracking. Patient encounters, collected revenues, and drug inventories are all tracked through the application. Reports on staff productivity, financial data, and service utilization rates can also be created to reduce the burden of administrative duties.

The ZiDi application is used by more than ten private clinics and five public facilities serving more than 100,000 patients. Clinics using ZiDi see on average 40 more patients per day and a 20 to 40% increase in revenue as well as cost savings from paperless registers and reporting.